"I have hopefully found my 'forever' plumbing company with Lucky Duck. I have nothing but positive things to say about them. Tiffany is so sweet and follows up meticulously, and Tim is professional, courteous, prompt (even when he has other emergencies, he has come same day and called to keep me in the loop at various times of the day), and their pricing is totally reasonable. They clean up beautifully after each job, and Tim even made me a small tool and taught me how to work things so I could help myself. I even got a cute rubber lucky duck to put in my bathroom. :) So grateful to find you guys!!" – Roberta
A Grateful Client’s Story: Why Relationships Matter
When Roberta turned to Lucky Duck Plumbing LLC, her home needed help—sometimes with big jobs, other times with those little plumbing troubles that never seem to come at a good time. Over several years, our team supported her through a wide range of projects, from a whole-house water filtration system to water removal after a tough basement leak. Each visit reinforced our commitment to not only fixing what’s broken, but also looking out for her peace of mind.
Our partnership with Roberta grew stronger with every call and conversation. She knew the names of the team—Tiffany with her careful follow-ups, Tim with his prompt, courteous visits. No matter what the day held, our crew showed up, kept her informed, and cleaned up as if the job was happening at their own home. That kind of trust means everything to us.
Service with Heart
Our work goes beyond repairs. We believe knowledge is power, so we walk homeowners through the process, answer questions, and sometimes even craft small tools or offer tips so plumbing problems feel less intimidating. Roberta’s story shines a light on the value of feeling cared for—whether it’s Tiffany’s calls that bring reassurance, or the rubber ducky that now sits in her bathroom as a fun reminder that she’s part of a local family-owned business.
We’re proud to serve as a local, woman-owned plumbing company, building relationships that last. As Roberta put it, those relationships start with kindness, follow-through, reasonable pricing, and a respectful touch at every turn.
Ready to see the difference for yourself? Call Lucky Duck Plumbing LLC at (413) 728-1688 and join the family today!